What does the CMS Max Shippo plugin do?

It connects CMS Max to Shippo for supported multi-carrier rate requests, address validation, carrier and service filtering, labels, tracking data, eligible refunds, API logs, and checkout fallback handling.

Do I need my own Shippo account?

Not always. CMS Max supports an Enterprise managed-account path when provisioned and a custom-account path for merchants who want to use their own Shippo credentials and carrier relationships.

Which carriers can I use?

Carrier availability depends on Shippo support, the account mode, connected carrier accounts, region, origin, destination, parcel, services, terms, and verification. CMS Max can filter the connected carriers and service levels offered at checkout.

What product information is needed for useful rates?

Maintain accurate shipping eligibility, weight, dimensions, quantity, origin, destination, and applicable package rules. Incomplete or inaccurate inputs can produce unavailable or misleading quotes and later carrier adjustments.

Which shipping label formats are supported?

The current CMS Max setting supports PDF, PDF 4x6, PNG, and ZPLII. Actual carrier and service support should be confirmed with a representative production test.

Can Shippo prevent checkout failure during an outage?

CMS Max can apply a configured flat fallback rate for qualifying Shippo API failures. It is a continuity tool, not a live quote, so the merchant should set it carefully and monitor every use.

Manage Account

Shippo

If you're looking to install Shippo on CMS Max here are the instructions below.

Settings >> Plugins >> Search for Shippo and then install.
To add FedEx to your Shippo account log into your account here, and then click on Carrier accounts on the left, then click on the Your accounts tab and then choose FedEx from the popout menu and follow the steps.

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