Checkout Settings
Configure customer-facing options that appear during checkout, such as order notes.
Overview
Checkout settings control what options customers see when they place an order. These settings are found in Store Settings → Features → Checkout.
Enable Order Notes
When this toggle is on, an optional text field appears on the checkout page where customers can leave a note with their order (for example, delivery instructions or special requests).
- The note is stored on the order as Customer Notes.
- It appears on the order detail page in the admin panel, in the customer confirmation email, and on the printable order receipt.
- The note is read-only after the order is placed — it cannot be edited by admins.
- When the toggle is off, no notes field is shown to customers and new orders will have no customer notes.
To enable:
- Go to Store Settings in the admin panel.
- Click the Features tab.
- Find the Checkout section.
- Turn on Enable Order Notes.
- Save.