Mailchimp

#Overview

The Mailchimp plugin integrates your CMS Max site with Mailchimp, a widely used email marketing platform. Once connected, form submissions on your site can automatically add subscribers to your Mailchimp audience, keeping your email lists current without manual data entry.

#Setup

1. Navigate to Settings > Plugins
2. Find Mailchimp and click to open the settings page
3. Click Save and Install

#Getting Your API Key

1. Log in to your Mailchimp account
2. Go to Account > Extras > API keys
3. Click Create a Key
4. Name the key (e.g., "CMS Max")
5. Copy the generated API key

#Connecting Your Account

1. Paste the API key into the API Key field in the plugin settings
2. The Region field auto-fills from the API key (e.g., us10 or us20)
3. Click Save
4. Select your Campaign (audience list) from the dropdown
5. Click Save again

#Configuration

#API Credentials

Once credentials are saved and locked, use the Clear API Credentials and Disconnect account button to reset and enter new credentials.

#Campaign Selection

#How Form Submissions Are Sent to Mailchimp

When a form on your site includes an email field and has Mailchimp integration enabled, each submission automatically adds the email address to your selected Mailchimp audience. To enable this on a specific form:

1. Go to Forms and edit the form
2. Ensure the form has a field with type Email
3. Enable the Mailchimp checkbox in the form's integration settings

If the email address already exists in the audience, it is skipped without creating a duplicate.

#Troubleshooting

#Campaign dropdown is empty

• Verify your API key and region are correct
• Click the refresh button next to the Campaign dropdown to reload the list from Mailchimp
• Check that your Mailchimp account has at least one audience (list) created

#Form submissions are not reaching Mailchimp

• Confirm the Mailchimp plugin is installed and active in Settings > Plugins
• Check that the Mailchimp checkbox is enabled on the specific form
• Verify your form has an Email field type
• Ensure a campaign is selected in the plugin settings

#"The region is not reachable" error

• Verify the region matches your Mailchimp account (visible in the URL when logged into Mailchimp, e.g., us10.admin.mailchimp.com)
• If you recently changed API keys, clear the credentials and re-enter them