Forms FAQ

#How do I add a form to a page?

1. Open the page editor for the page where you want the form to appear.
2. Place your cursor in the content area where the form should go.
3. Click Insert Widget in the toolbar.
4. Search for Form and select it.
5. Choose your display method:
   • On-Page — The form appears directly in the content
   • Popup — A button appears; clicking it opens the form in a window
6. Select the form you want to embed.
7. Click Insert, then save the page.

#What is the difference between embedding a form on-page versus as a popup?

• On-page: The form fields appear directly within the page content. Good for dedicated contact or application pages where the form is the main purpose.
• Popup/Modal: A button (with a label you set, like "Contact Us") appears on the page. Clicking it opens the form in a floating window. Good when you want the form accessible without it dominating the page layout.

#How do I pre-fill a form field using a URL?

You can send visitors a link that automatically fills in certain form fields. This is useful for payment links, pre-tagged inquiry links, or personalized outreach.

1. In the form editor, find the Identifier for the field you want to pre-fill.

2. Add the identifier and value as a URL parameter:

   yourdomain.com/contact?name=Sam

3. For multiple fields, chain parameters with &:

   yourdomain.com/contact?name=Sam&email=sam@example.com

#What file types can visitors upload through a form?

Forms support uploads up to 50MB per file. Accepted file types include:

If a visitor tries to upload an unsupported format or a file over 50MB, they will see an error message. It is a good idea to include upload guidelines in your form instructions.

Forms can also be configured to accept multiple file uploads, with each file subject to the 50MB limit.

#How do I get notified when someone submits a form?

Open the form in the admin panel and look for a Notifications or Email Alerts section. Add the email addresses that should receive a notification for each new submission.

#Where can I see form submissions?

1. Navigate to Forms in the sidebar.
2. Click on the form you want to review.
3. Click the Submissions tab.

You can view individual responses and export submission data from there.

#How do I use the employment form template?

A ready-to-use employment/job application form template is available with these fields:

• Name (required)
• Phone (required)
• Email (required)
• Resume upload (optional)
• Additional information (required)

To use it, go to your form builder and use the Import option to load the template. You can then customize field labels and requirements to fit your needs.

#How do I create an online bill pay form?

Use the bill pay form template, which includes:

• Full Name (required)
• Phone (required)
• Email (required)
• Notes (optional)
• Invoice Number (optional)
• Payment Amount (required — credit card processing)

Load it via the Import option in the form builder. Update any field labels or requirements as needed.

#Does the address autocomplete feature work in forms?

Yes. If your form includes an address field with autocomplete enabled, visitors can start typing an address and select it from the Google-powered suggestions. All address components (street, city, state, ZIP) are filled in automatically.

This feature requires a Google Maps API key. Contact your site administrator if you need this set up.

#Can I allow multiple file uploads on a single form?

Yes. When configuring a file upload field in the form builder, look for an option to allow multiple files. Each individual file is still subject to the 50MB size limit.

#Where are uploaded files stored?

Uploaded files are securely stored on CMS Max's cloud infrastructure. You can access them through the form submission details in the admin panel.

#What does CMS Max do if two visitors upload files with the same name?

The original filename is preserved (lowercased, with spaces and special characters replaced by hyphens — e.g. My Resume.pdf becomes my-resume.pdf). If another visitor uploads a file with the same name, an incrementing number is appended automatically: my-resume-1.pdf, my-resume-2.pdf, and so on. In rare cases of heavy concurrent uploads, a short random suffix (e.g. my-resume-aB3.pdf) may be used instead. Files are never overwritten.